Questions and Answers

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International Orders

Prices shown are in U.S. dollars.

We will be happy to accept your international order. You are responsible for any customs, duties or taxes imposed by your country.

We ship international orders via UPS or Postal. Actual shipping charges plus a processing charge apply.

Please note, certain products such as, but not limited to, kangaroo, elk, python, and products that are indicated ORM-D cannot be sent to International customers. 

If I place an order via the Internet, how will I know if my order was processed?

A confirmation email will be sent to you after placing your order. 

How long will it take to process my order?

Most orders are shipped within 3 to 4 business days. Delivery of your order to you will depend on where the order was shipped from and the delivery address. Our goal is to provide the most accurate and most reliable service possible. Orders are shipped via the UPS Ground or United States Postal Service (USPS) Priority Mail unless an alternate method is requested or there are ORM-D materials included in your order. If your order includes ORM-D products, by law, we are required to ship them by ground. Please allow an additional 5 to 7 days for delivery of these items.  




Leather Questions

How do I dye my auto and home upholstery?

The dyes, antique stains, and finishes we sell are not intended for staining, dyeing or the refinishing of leather automobile interiors, leather furniture, leather garments, or any other finished leather articles. They are strictly designed to use on vegetable tanned tooling leather. Please consult your local upholsterer or the business in which you purchased the item in question.

What kind of leather should I use for my leathercraft project?

Generally speaking, soft pliable projects will be constructed with a type of chrome tanned garment leather. Any project that will have tooling and design work on it will need to be constructed with vegetable tanned tooling leather.

What is meant when leather is referred to in "ounces"?

Leather thickness is usually measured in terms of ounces. One ounce equals 1/64" in thickness. Thus, a weight of 7 to 8 oz. means the leather is 7/64" to 8/64" in thickness, or approximately 1/8" thick. The thickness of leather varies to some extent throughout the hide. This is why leathers are usually shown with a range of thickness such as 4 to 5 oz., or 6 to 7 oz. As a comparison, a quarter (coin) is equal to a 4 oz. thickness.

What can I use to clean and condition my leather goods?

When choosing leather-care products, it is important to know whether the product is a cleaner or a conditioner. Leather cleaners contain ingredients that lift and remove dirt without driving it into the leather fibers. By contrast, leather conditioners contain ingredients that penetrate between leather fibers to lubricate them and keep them supple. Many new leathers have a naked or suede finish, which may absorb the cleaner or conditioner differently than leather with a normal, smooth finish. Note: Cleaners and conditioners are not intended for use on leathers with a suede or nubuck finish. Always test cleaners and conditioners on a small, inconspicuous area of your project.

What length rivet should I use on my project?

Rapid rivets work best when the stud protrudes from the pieces being riveted by less than 1/8". If the stud sticks out more than 1/8" it tends to bend when you set it and usually does not hold securely.

How can I keep my tooling leather from stretching or shrinking?

In order to reduce stretching/shrinking while working with your leather, try rubber cementing it onto a piece of hard cardboard. After you have completed your carving, peel the cardboard from the leather, not the leather from the cardboard.

How can I prevent dark marks from appearing on my tooling project?

Try using a plastic or ceramic bowl to hold your water instead of a metal one. Metal bowls can introduce impurities that may cause the water to create dark stains on your leather.

I have stamped and finished a belt. I would like to round the edges. How can this be accomplished?

When finishing the edge of a belt, first remove the sharp corner with an edge beveler. Then, apply gum tragacanth and rub briskly with a circle edge slicker. This will give you a round, finished edge.

Can I use an adhesive to glue leather together?

Yes, we suggest that you use a rubber cement when a temporary bond in needed. If you are looking for a more permanent bond, a contact type or non-toxic flexible cement is your best choice.

What is the difference between a dye and a stain?

Generally, a penetrating dye is used for the overall coverage of a project, while an antique stain is used to highlight a stamped or tooled project.

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