_{Freedom Leathers}

We offer a few suggestion to help make your online

experience more enjoyable. Please be sure to use common sense when purchasing anything from online

1)Do Your own research - Be sure to do your own research of a site BEFORE buying. Read their message boards or customer comments, if buying from an auction site then read their feedback.

2) Search for Reviews of a site - There are other websites out there that will review a site. Check them out. If you read bad reviews then use common sense and don't buy.

3)Check their Contact Information - A good site will offer more then just an email for contact. So check their contact information, see if its easy to locate and accurate. Call them, email them. Use their customer service. For is it this vary same customer service you are going to have to use if there is a problem with your items/account.

4)Read the Terms - Is their a guarantee if so what is it? Is it a recurring bill, every 30 days every 90 days. Are you locked into a 6 months contract? You approve the terms of the site so KNOW what the terms are. 

5) Cancellation/Return Policies - How much notice to cancel your order/subscription? How long does it take? How do you cancel? If buying goods, is their a return policy, a restocking fee, a time limit. 

6)Joining/Buying - Be sure when using your credit card that the site is SECURE. Be sure the address bar is https:// . Keep track of your credit card statement. Many  sites and retail toy sites will use alternate names. Find out how its going to be billed and under what name. 

7) If dissatisfied with an item/product/service contact the company FIRST - Most companies would rather deal with you first and keep you happy as a customers. So contact the company first before filing a complaint with ebay or leaving negative feedback or doing a charge-back. Once done, it cannot be undone. So try talking to someone at the company and if you did your homework, then the company will gladly do what it takes to keep you happy. 

8)Be polite - Politeness will go allot further then nasty emails or rude phone calls, you are dealing with people. 

We hope this information has been of some assistance to you.

All contents of Freedom Leathers are copyright materials of Micronack Technologies.© 2000 - 2007.
All rights reserved.